Locked out of your QuickBooks Online account? Don't worry — resetting your password takes less than 2 minutes. Intuit offers a simple self-service recovery through your registered email or phone number. This guide covers every step with screen-by-screen visuals so you can get back in fast.
3 Ways to reset your QuickBooks password
Resetting your QuickBooks Online password is simple and usually takes just a few minutes. If you've forgotten your password or can't access your account, follow the steps below to regain access quickly.
Go to qbo.intuit.com and click "Sign In"
Open any browser and visit qbo.intuit.com. Click the Sign In button. This takes you to the Intuit account login page, where you'll find the password reset option.
Enter your email and click "Forgot password?"
On the login screen, type your Intuit account email address, then click Continue. On the next screen, where the password field appears, click the Forgot password? link below it.
Choose how you want to receive your reset link
Intuit shows your recovery options — email or phone. Select your preferred method. The email option sends a secure link; the phone option sends a 6-digit SMS code. Pick whichever you have access to right now.

Open the reset email from Intuit and click the link
Check your inbox for an email from intuit@e.intuit.com. Open it and click the Reset password button inside. The link is valid for 60 minutes — check your spam if it doesn't arrive within 2 minutes.

Create a strong new password
You'll be taken to a secure page to create a new password. It must be at least 8 characters and include uppercase letters, numbers, and a special character. The strength meter guides you in real time.

Password reset — sign in to QuickBooks Online
Once saved, you'll see a confirmation screen. You're now redirected to the QuickBooks Online login page. Sign in with your email and new password to access your account.

If you no longer have access to your email or phone number, you can submit an account recovery form with proof of identity to regain access
Resetting a User’s Password as an Admin
If you are an Admin managing multiple users:
- Log in to QuickBooks Online as an Admin.
- Click the Settings ⚙️ button.
- Select Manage Users to view the list of current users.
- Click Edit next to the user whose password needs resetting.
- Choose the option to change the password, enter the new password, and save the changes. Communicate the new password securely to the user.
Tips & Security Advice
Email not arriving?
Check your spam or junk folder. Add intuit@e.intuit.com to your safe sender's list and try again. It usually arrives within 1–2 minutes.
Use a strong password
Mix uppercase, lowercase, numbers, and symbols. Avoid using the same password on other websites. Consider a password manager like 1Password or Bitwarden.
Link expired?
Reset links expire after 60 minutes. Go back to qbo.intuit.com, click Forgot password again, and request a fresh link.
Enable 2-step verification
After resetting, turn on two-factor authentication in your Intuit account settings. This adds an extra layer of security to protect your financial data.
No access to email or phone?
Contact Intuit Support directly at 1-800-446-8848 or via the QuickBooks Help Center to verify your identity and regain access.
Update saved passwords
After resetting, update your saved credentials in your browser or password manager so you're not locked out again the next time you visit qbo.intuit.com.
Frequently asked questions
How long does it take to reset a QuickBooks Online password?
The entire process takes under 2 minutes if you have access to your registered email. Request the link, open the email, click reset, and create your new password — done.
Can I reset my QuickBooks password from the mobile app?
Yes. Open the QuickBooks mobile app, tap Sign In, then tap Forgot password. The same email reset process applies — you'll receive a link to complete the reset in your browser.
What if I no longer have access to the email I used to sign up?
You'll need to contact Intuit Support directly. They can verify your identity through account details and help you regain access.
Will resetting my password affect my QuickBooks data?
No. Resetting your password only changes your login credentials. All your books, invoices, transactions, reports, and company data remain completely untouched.
How many times can I reset my QuickBooks password?
There is no hard limit, but Intuit may temporarily restrict resets if too many requests are made in a short time as a security precaution. Wait 30 minutes and try again if blocked.
Is the QuickBooks password reset page secure?
Yes. Always make sure the URL starts with accounts.intuit.com and shows a padlock icon in your browser. Never enter your credentials on any other site claiming to be Intuit.
Ready to get back in?
Visit qbo.intuit.com, click Sign In, and use the Forgot password link to reset your QuickBooks Online password in under 2 minutes.